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| Shipping & Returns |
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SHIPPING POLICIES
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Trilovin.com employs a highly automated and well-organized sipping process that allows us to fulfill orders the same business day. We strive to ship all orders the same business day they are received. Orders processed after 2PM on or weekends will not ship until the following business day.
RETURNS
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If you are not satisfied with your purchase for any reason, you may return the item for a full credit or refund within 7 days of receipt.
Trilovin.com will not be responsible for any shipping costs incurred in order to return the product/s to us. Once your return has been received, a credit or refund will be issued within 3 business days.
If you have questions regarding your return, please send an email to customerservice@trilovin.com. In your email include your order number and the reason you want to return each item. A Customer Support Specialist will reply to your message within 24 hours and, if necessary, send you shipping instructions for returning the item/s.
INTERNATIONAL SHIPPING POLICIES
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At this time, we ship orders to the following countries only: Canada, United Kingdom and Ireland, Switzerland, Netherlands, Australia, Japan, Singapore, Hong Kong. If you wish to place an order from a country not listed above, please email info@trilovin.com for more information.
SALES TAX
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All oders shipped within the state of California will include 8.25% sales tax. |
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